The following terms apply to our in-game service.
1. Hacking/Macroing
The use of hacking tools or third party software/hardware/objects to automate certain functions of the game is not allowed. Usage of third party programs for the purpose of providing you with benefits and/or advantages above other players is strictly prohibited. This includes but is not limited to: hack programs and packet editing. Examples of hacking include, but are not limited to: speed hack, swim hack, damage hack, fast attack, far attack, item vaccing and botting; for packet editing: duping, map crashing, bypassing jail and/or server-imposed restrictions such as IGN and guild names. If you get caught breaching this term (and you will), do not use the excuse of: "someone else was on my computer." If you use this in an appeal, etc. then expect a denial.
2. Glitch Abuse/Duplicated Items
Bugs and glitches are defined as a feature or function on the server that does not perform as it should; example: an NPC that is supposed to take 50 items from you, but only takes 1 item; an NPC that is supposed to give you 1 item gives you 10 items. You are required to report all bugs and glitches to the administration (in-game and on forums) you may inquire amongst your Eunoia endeavors. Any attempt to profit from the bug and glitch will be punished, even if you do report it after. There is no reason for you to “try it out” beyond confirming the bug or glitch, if caught doing so, the Staff reserves the right to punish you.
3. Kill Stealing
Kill stealing (from this point onward will be abbreviating to ksing or ks) is not allowed. You are forbidden from attempting to ks, ie: take EXP away from a player by last hitting a mob. If someone is ksing you, we strongly advise recording as a video and uploading it to Vimeo, YouTube, etc. or screen shot to adequately confirm all reports and motives. All cases will be dealt with on a case by case basis at the discretion of the staff.
4. Scamming
You are prohibited from scamming or defrauding (a) player(s). This includes lowballing in trades and sales, offering an item, but not providing it, and/or tricking players into giving up their items under false pretenses. Other possible instances will be evaluated on a case-by-case basis at the discretion of the Staff. To prevent accusations, record transactions made with players or simply ask a Staff member to watch over the trade. Without efficient evidence of the scamming we cannot take appropriate action.
5. WZ Edits
WZ editing or any attempt to, in large, is strictly forbidden. Any edits made to your WZ files will result in punishment, however the Staff member dealing with the issue sees fit. To ensure you’re not breaking this term by any degree, we recommend you use the WZs downloaded on our official page. Any attempt to circumvent will also result in punishment.
6. Lost Items/Refunds
Eunoia does not have a concrete policy for refunding. It is not the Game Master’s or Admin’s fault. To prevent yourself from losing your items, always check your inventory for space and pose a query to a Staff member if you are unsure about an item. The staff will accept video or photo evidence into consideration (video evidence is preferred) for a refund: If we conclude that the error is not from our end (e.g. not enough warm feathers, packed inventory space, not high enough level, etc.), then we will still deny the refund. Please keep in mind that refunds are handled on a case-by-case basis at the discretion of staff.
6.1) Donation Return Policy: Please be advised that credits are gained through donations and are not a purchase. Players are not entitled to a refund once the credits are placed onto their account; keep in mind that you are donating out of your own free will. Returns, exchanges, or charging back is prohibited. We reserve the right to deny your donation for any particular reason. Please note that our game services may be suspended at any given time and refunds will not be provided.
7. Account/IP Sharing
Account sharing is NOT forbidden on Eunoia. If you share your account and/or IP with another Eunoia player who is punished, you may also suffer the same punishment by default. Ergo, be careful with whom you share your information with. It is your account and IP, making you responsible for any and all actions done. If you share your account and items are taken by the other person who shares with you, you will not get those items back.
8. Spamming
Spamming is the act of flooding a map with many lines of text to all-chat in a short amount of time. There is no reason to spam what you are trying to say, here and there is fine, but the entire game is not a free market.
9. Multiclient / Multiaccounting
Multiclienting/Multiaccounting is NOT forbidden on Eunoia. However performing 2 or more non-afk actions on multiple clients/accounts in sync is forbidden. E.g, Having multiple clients/accounts attack at the same time is a breach of this term. Also, creating multiple accounts to farm features such as, but is not limited to: Bosses, Evolution Lab, Party Quests, etc is against this term.
10. Vote Abuse
While you are allowed to vote a maximum of 3 times per account [5 maximum accounts!] (per day), you are not allowed to use a proxy/IP-changing/external program to farm vote points. Breaching this term will result in a permanent ban from our game service.